To all our valued customers,
Our primary concern is the wellbeing of our loved ones, and that of our staff and customers, and we sincerely hope you are safe and well.
For several weeks we have been preparing our business to ensure we can continue to provide legal services during the Covid-19 outbreak.
Our business model is already built around smart working, with our technology designed to support over 200 lawyers who already work from home, reducing the need for social contact.
The information here outlines how we will continue to operate and what adjustments we are making to ensure the safety of our clients and staff.

Read more here

Ryan Air loses ash cloud compensation claim

Back in April 2010 much of Northern Europe’s airspace was closed following the ash cloud produced from an Icelandic volcano, leaving many individuals stranded all over the region.The European Court of Justice has now ruled that Ryan Air should have fully compensated its passengers as it said it was their duty to look after them and provide a service to individuals, despite Ryan Air’s argument that the ash cloud was an extraordinary occurrence and normal rules should not apply.The case focused on one passenger in particular who spent over £950 on accommodation and food during the time she was unable to fly.This ruling will now be binding across the EU and it states that such events “constitute ‘extraordinary circumstances’ which do not release air carriers from their obligation to provide care”. This reinforces the statement already in the EU regulations around passenger rights which says that there is no limitation around the obligation for providers to look after and care for their passengers when flights are cancelled.The contents of this article are intended for general information purposes only and shall not be deemed to be, or constitute legal advice. We cannot accept responsibility for any loss as a result of acts or omissions taken in respect of this article. Setfords Solicitors are a national full service law firm, with dispute resolution  solicitors in Guildford  and across the country.