To all our valued customers,
Our primary concern is the wellbeing of our loved ones, and that of our staff and customers, and we sincerely hope you are safe and well.
For several weeks we have been preparing our business to ensure we can continue to provide legal services during the Covid-19 outbreak.
Our business model is already built around smart working, with our technology designed to support over 200 lawyers who already work from home, reducing the need for social contact.
The information here outlines how we will continue to operate and what adjustments we are making to ensure the safety of our clients and staff.

Read more here

Refund policy

Refund Policy

Querying a payment

If you make a payment to Setfords Solicitors, you will need to speak to the solicitor assigned to your matter to arrange a refund. Please call 0330 058 4012 for the switchboard, or use your solicitors contact information to get in touch.

Payment errors or corrections

If payment is made in error, such as an incorrect matter reference or overpayment, please speak to our accounts team by calling 01483 375 690 or emailing setfordsaccounts@setfords.co.uk., quoting the WorldPay transaction ID you receive on confirmation.